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Park Accessibility

Accessibility

We welcome visits from disabled guests and we will endeavour to do all we can to make your visit a safe and enjoyable one.

To obtain the disabled entry discount rate you must present valid proof of being registered disabled. We offer a concession rate of £17.50 per person for disabled guests and their carers that is pre-bookable online. We ask for one of the following documents to support the ticket price:

• A certified NHS Letter from your doctor or consultant clearly stating why you are eligible for the policy
• A DLA, DWP or PIP letter
• A blue badge along with an additional form of photographic identification
• If a registered carer accompanies a disabled guest, they need to present proof of being the registered carer.

We offer Priority Boarding for disabled guests when presenting the above documentation. Priority Boarding allows guests to enter via the exit lane on our rides (please note there is no priority boarding on Cannonball Express or Wavebreaker). It allows Priority Boarding each ride every half an hour. Guests with the Priority wristband can be accompanied by one guest.

 

Disability Safety Statement

Ride Safety

Certain rides in the park are quite demanding physically and we therefore reserve the right to refuse admission to these rides where we believe there may be a danger to one or more individuals for whatever reason. Refusal to allow admission does not constitute discrimination when based on Health & Safety guidelines and we trust that you will understand these decisions in the interests of guest safety.

Disabled Guest Facilities

Disabled toilets are available throughout the Park, their location can be obtained from our Park map or downloaded from our website.

Wheelchairs can be hired at the Park (on a first come, first served basis).

Mobility scooters can be hired from Reception (on a first come, first served basis).

We are happy to help!

We want to make sure that you get the most out of your time with us, so if you can’t find the info you are looking for or need some help please get in touch.
01502 586000
reception@pleasurewoodhills.com







Option A: admission onlyOption B: admission + meal deal


Pleasurewood Hills Limited would like to use your personal data (including your contact information, postcode, device data, and purchase data) to keep in touch with personalised email and SMS updates about our park, our events and the fantastic offers we have available.

Yes, I am happy to receive these updates from Pleasurewood Hills Limited and the wider Looping Group, and I confirm that I am over 16 years of age.

Download our Risk Assessment here:
Risk Assessment 2019










Terms and conditions

All packages must be pre-booked and pre-paid at least two weeks’ in advance of the planned party date. A 20% deposit is required upon booking. Please note that we are unable to refund children cancelled with less than 24 hours’ notice.

Free admission for parents of the birthday child who are season pass holders will not be entitled to the free admission for parents as this is already included with the pass. Both season pass and non season pass birthday bookings are to collect their entry bands from reception upon arrival.

Menu requirements must be provided at least three days prior to the party; this will help us to deliver a prompt service and not delay your fun.







Option A: admission onlyOption B: admission + meal dealOption C: admission + meal deal + mr whippy


Pleasurewood Hills Limited would like to use your personal data (including your contact information, postcode, device data, and purchase data) to keep in touch with personalised email and SMS updates about our park, our events and the fantastic offers we have available.

Yes, I am happy to receive these updates from Pleasurewood Hills Limited and the wider Looping Group, and I confirm that I am over 16 years of age.

Terms and conditions

The prices shown are irrespective of age. Guests under 90cm in height enter the park free of charge (meals are chargeable). Groups are a minimum of 20 paid guests.

These group rates cannot be used in conjunction with any other offers or discounts. In order to guarantee the above group rates, we would need a firm booking together with payment at least 14 days in advance of your visit.

Risk Assessment 2019







Pleasurewood Hills Limited would like to use your personal data (including your contact information, postcode, device data, and purchase data) to keep in touch with personalised email and SMS updates about our park, our events and the fantastic offers we have available.

Yes, I am happy to receive these updates from Pleasurewood Hills Limited and the wider Looping Group, and I confirm that I am over 16 years of age.

Terms and conditions

Our corporate packages are bespoke based on the requirements of our guests. Exclusive use of park venues are subject to availability. Request for use of the park's conference facilities must be made no less than 14 days prior to visit. Enquiries are confirmed once an invoice has been issued. Any changes of numbers must be confirmed no later than 14 days prior to the date of visit. Bookings with late changes will be charged at the original invoice amount. Payment is required 14 days prior to the date of visit. For further enquiries call our main office on 01502 586000.








Send personalized SMS messages

Pleasurewood Hills Limited would like to use your personal data (including your contact information, postcode, device data, and purchase data) to keep in touch with personalised email and SMS updates about our park, our events and the fantastic offers we have available.

Yes, I am happy to receive these updates from Pleasurewood Hills Limited and the wider Looping Group, and I confirm that I am over 16 years of age.

For more information about how we manage your personal data, please read our privacy policy. To change your preferences or to stop receiving direct marketing emails from us, you just need to click the link at the bottom of our emails.